ARUBA 1Y PW FC CTR 6H MSR20 RTR SVC

Keep MSR20 routing infrastructure on a tighter recovery timeline with this 1-year Aruba support service from HPE. Built for environments where branch connectivity matters, it provides 6-hour fault coverage to help reduce the impact of router issues on business operations. That matters when the router sits at the edge of a site carrying voice, application, and WAN traffic that cannot wait for standard response windows. This service is a fit for organizations that value faster incident handling and a more controlled support experience over lower-cost, slower-response coverage. The 1-year term gives procurement teams a clear planning horizon, while the 6-hour coverage target helps align support expectations with operational requirements. For infrastructure teams, it supports a more disciplined maintenance and escalation model around the MSR20 platform. Choose this service when the cost of delay is higher than the cost of premium support. It is designed to help preserve service continuity, reduce downtime exposure, and keep network operations moving when a router fault threatens the edge.