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Create Free Business Account| Provided Support | On-site inspection and vendor dispatch |
| Service Type | Inspection service |
| Remote Onsite | 4-hour on-site response |
| Duration Hours | null hours |
| Service Duration | 1 year |
| Service Location | Customer site |
| Service Description | On-site inspection and support for Aruba 1550 hardware appliance |
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The 4‑hour on‑site response specifies the vendor’s target window to dispatch a qualified technician to your site after the incident is classified for on‑site support. It does not guarantee repair completion within four hours.
This service applies to Aruba 1550 hardware appliances as identified in the service SKU; verify covered serial numbers at purchase or through your HPE account to confirm eligibility.
Yes. Each inspection produces a vendor-standard inspection report documenting findings, recommended actions, and recorded hardware status useful for audits and lifecycle planning.
Upgrades and additional entitlements must be arranged through your HPE sales representative; available options vary by region and base SKU.
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