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Create Free Business Account| Provided Support | 4-hour hardware exchange |
| Service Characteristic | Vendor-managed spare provisioning |
| Service Type | Hardware exchange |
| Remote Onsite | Onsite exchange |
| Duration Hours | null hours |
| Service Duration | 1 year |
| Service Description | 1-year Aruba 4-hour exchange for 8320 48 T40 |
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The SLA provides vendor-managed replacement of failed, covered hardware on the Aruba 8320 48 T40 within a 4-hour target window from incident acceptance, per contract terms.
Yes. The service provides onsite exchange logistics so Aruba or authorized partners perform the physical replacement of covered components.
The contract term is 1 year (12 months) from the effective start date specified on the purchase order or activation.
Extensions are available through Aruba/HPE renewals or follow-on service purchases; consult your reseller or HPE account team for renewal options and timing.

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