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Create Free Business Account| Provided Support | Repair; Parts Replacement |
| Service Characteristic | Parts & Labor |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | 24x7x4 Hour on-site maintenance, parts & labor |
| Mpn | HQ3V7E |
| Vendor | HPE Aruba |
| Product Type | Service |
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This contract provides a 24x7x4-hour on-site response SLA for eligible hardware faults, meaning on-site technician dispatch within four hours of case escalation during covered hours.
Yes. The service includes parts replacement as part of the parts & labor coverage, reducing the need to hold spares on-site.
This SKU is an on-site physical maintenance service that dispatches technicians to your location for repair and replacement tasks.
On-site response with included parts and labor shortens MTTR and reduces business-impacting downtime, which justifies higher upfront cost through lower outage risk and simplified budgeting.

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