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Create Free Business Account| Product Supported | Aruba 5140 8G 2SFP |
| Manufacturer Part Number | H30MBE |
| Provided Support | Parts Replacement |
| Service Characteristic | Parts & Labor |
| Service Type | Foundation Care with Comprehensive Defective Material Retention - Extended Service |
| Remote Onsite | On-site |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | 9x5xNext Business Day |
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This HPE Foundation Care SKU delivers a Next Business Day on-site response with parts and labor coverage during the contracted year (9x5xNext Business Day).
Yes. The service includes parts replacement and on-site labor. HPE will dispatch replacement components as part of the RMA process.
Comprehensive Defective Material Retention requires return and retention of failed modules for analysis and regulatory record-keeping; the failed units are retained by HPE under the terms of the agreement.
Yes. You can upgrade to a higher-tier HPE service (for example, four-hour response or 24x7 coverage) subject to availability and contract terms with HPE or your reseller.

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