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Create Free Business Account| Mpn | HV0S3E |
| Vendor | HPE |
| Category | software-services/professional-services |
| Product Supported | Aruba 6100 48G switches (per contract eligibility) |
| Bundle Support | Coverage level CL4 |
| Provided Support | Field Engineer Dispatch and Parts |
| Service Type | Next-Business-Day On-site Support |
| Remote Onsite | On-site (NBD) |
| Service Duration | 12 months |
| Service Location | Customer Site |
| Service Description | 12-month NBD on-site support for Aruba 6100 48G (CL4) |
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‘NBD’ means next-business-day on-site response for eligible support cases; dispatch occurs on the next business day following case triage per contract terms.
Coverage applies to Aruba 6100 48G devices listed in the contract’s coverage matrix; verify serial numbers with your HPE account representative before purchase.
CL4 identifies the coverage level in the service offering; consult the service description for specific inclusions and any exclusions tied to CL4.
Yes — you can discuss an upgrade to a faster response tier (for example, 4-hour response) with HPE sales or your reseller; upgrades may require new SKU selection and pricing adjustments.
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