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Create Free Business Account| Product Supported | Aruba 3810M 24G PoE switch |
| Provided Support | Next-Business-Day Onsite Support |
| Service Characteristic | Vendor escalation and parts/labor handling |
| Service Type | Foundation Care (FC) Next-Business-Day Onsite |
| Remote Onsite | Remote triage with next-business-day onsite dispatch |
| Service Duration | 1 year |
| Service Location | Customer site (onsite) |
| Service Description | Onsite hardware service and escalation for Aruba 3810M 24G PoE with next-business-day response |
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It provides one year of Foundation Care with next-business-day onsite response following remote diagnostics and case escalation for the Aruba 3810M 24G PoE platform.
HPE remote triage confirms a hardware issue; once escalated, the contract entitles a next-business-day onsite technician dispatch to the customer site.
Yes. The Foundation Care service tier includes vendor-managed parts replacement and labor as part of the onsite resolution process.
This SKU is scoped to Aruba 3810M 24G PoE as identified in the product title. For other models, procure the corresponding service SKU.

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