HPE Aruba 1Y FC 4H OS 5120-16G SI Care Pack U6KQ3E

When single-switch failures can cause service-impacting outages, rapid vendor-backed repair reduces customer impact and operational firefighting. This 1 Year Foundation Care Pack (U6KQ3E) offers 24x7x4-hour call-to-repair on-site response for the HPE 5120-16G SI switch. Coverage includes parts replacement and parts & labor performed by certified HPE technicians. The plan is tailored for environments where shorter repair windows justify a premium: branch gateways, critical aggregation points, and small data halls that cannot tolerate prolonged degradation. Compared with self-managed break-fix, the Care Pack lowers mean time to repair, ensures usage of genuine HPE parts, and keeps service records aligned with OEM recommendations. Procurement teams get a single-line SKU to budget rapid-restoration service for workloads that demand tight recovery behavior. Ordering requires registration of the covered serial-numbered asset. Dispatch and escalation proceed through HPE support channels. Suitable as a stopgap for warranty gaps or as a tactical protection for short-term projects that require accelerated on-site repair SLAs.