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Create Free Business Account| Bundle Support | Ticketed service desk coordination |
| Provided Support | Hardware exchange and logistics |
| Service Type | Exchange hardware service |
| Remote Onsite | Onsite or exchange logistics |
| Duration Hours | 8 hours (typical administrative duration per incident) |
| Service Duration | 1 Year |
| Service Location | Customer site / authorized exchange center |
| Service Description | 1-year, 4-hour exchange service for Aruba AP-515 |
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4H exchange denotes a contractual response window of four hours from case acceptance to initiation of replacement logistics or onsite engagement to remediate covered AP-515 hardware failures.
Yes — this SKU is offered for AP-515 units identified as TAA-compliant; confirm your entitlement and serial-number eligibility when opening the service request.
Open a support case via HPE’s service portal or phone line, provide the AP serial number and incident details, and reference MPN HC4U4E to trigger the exchange workflow.
Renewal options are typically available through HPE channels or authorized resellers; coordinate renewal before end-of-term to avoid coverage gaps.

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