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Create Free Business Account| Brand | HPE Aruba |
| Manufacturer Part Number | H8FL0E |
| Service Type | Support and maintenance |
| Remote Onsite | Remote 24x7 with vendor escalation |
| Duration Hours | 8,760 hours |
| Service Duration | 12 months |
| Service Location | United States (support access) |
| Service Description | One-year Aruba FC support with 24x7 remote troubleshooting and escalation |
| Certification Vendor | Aruba/HPE |
| Mpn | H8FL0E |
| Category | software-services/professional-services |
| Product Name | ARUBA 1Y FC 24X7 ED/RCTRLPERAPCAPELTUSVC |
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It provides round-the-clock access to Aruba support for fault diagnosis, remote troubleshooting and escalation; coverage is focused on vendor-level support and case handling rather than on-site labor unless specified.
This SKU documents remote 24x7 vendor support and escalation. On-site dispatch or specific response-time SLAs must be confirmed by the purchasing agreement or an alternate SKUs that list on-site response.
Yes. Aruba support will assist with troubleshooting and diagnostic guidance related to firmware migrations, including identifying issues and recommending mitigation steps.
Open a ticket through Aruba/HPE support portal or by phone using your registered contract ID; cases will be triaged according to the priority and escalation rules defined by the support agreement.

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