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Create Free Business Account| Mpn Reference | H3EV7E |
| Remote Onsite | Remote first; on‑site per HPE entitlement |
| Platform Supported | Aruba controller platform |
| Service Type | Foundation Care - Remote Support |
| Coverage Hours | 24x7 |
| Product Covered | Aruba 7220 controller |
| Service Duration | 1 year |
| Response Characteristic | Prioritized incident escalation |
| Mpn | H3EV7E |
| Vendor | HPE |
| Category | software-services/professional-services |
| Product Name | ARUBA 1Y FC 24X7 7220 CONTROLLER SVC |
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24x7 coverage provides continuous remote technical support, case creation and tracking, and prioritized escalation to Aruba engineering resources. On‑site parts or dispatch are handled per HPE entitlement and service terms.
This Foundation Care SKU is remote‑first; on‑site replacement or parts dispatch are provided according to HPE entitlement rules and may require a separate hardware support contract.
Open a support case and provide the controller serial number and MPN H3EV7E; HPE support will validate entitlement and apply the one‑year 24x7 coverage to the registered device.
Yes. HPE offers tiered support packages with defined on‑site response times and parts exchange SLAs; contact your HPE account team to review upgrade options.
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