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Create Free Business Account| Service Sub Type 1 | Electronic |
| Service Sub Type 2 | Physical |
| Service Name | Essential Appliance Support - Extended Service |
| Service Type | Maintenance |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | 24 x 7 x 4 Business Hour |
| Service Response Time | 4 Business Hour |
| Service Characteristic | Parts & Labor |
| Provided Support 1 | New Releases Update |
| Provided Support 2 | Web Knowledge Base Access |
| Provided Support 3 | Web Support |
| Provided Support 4 | Phone Support |
| Provided Support 5 | Repair |
| Provided Support 6 | Parts Replacement |
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It provides 24x7 on-site maintenance with parts replacement, repair, phone support, web support, and knowledge base access.
The service includes a 4-business-hour parts and labor response target for covered incidents.
No. It is an extended service and maintenance plan that supports the covered Aruba environment.
Support is delivered on-site, which helps speed diagnosis and recovery for physical infrastructure issues.

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