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Create Free Business Account| Voice Technologies | HD Voice, Acoustic Fence, Acoustic Clarity, NoiseBlockAI |
| Active Noise Cancellation | Yes |
| Input Power | 5 VDC at 3 A |
| Power Options | Power adapter or Power over Ethernet |
| Included Power Supply | Included US power supply |
| Resolution | 720 x 1,280 pixels |
| Screen Size | 5-inch |
| Screen Type | Color LCD touchscreen |
| Shipping Weight | 3.60 lb |
| Wall Mounting | Wall mountable with optional hardware |
| Platform | Open SIP |
| Duplex Mode | Full-duplex |
| SIP Support | Yes |
| Voice Codecs | G.729ab, iLBC, G.711a, G.722, Opus |
| Supported Lines | 24 VoIP lines / SIP registrations |
| Hearing Aid Compatibility | Yes |
| Bluetooth | Bluetooth 4.2 |
| USB Ports | 1 x USB-A 2.0; 1 x USB-C 2.0 |
| Ethernet Ports | 2 x RJ45 Gigabit Ethernet |
| Telephone Port | 1 x RJ9 |
| Power Over Ethernet | Supported |
| Operating Humidity | 5 to 95% humidity |
| Storage Temperature | -40 to 158 °F / -40 to 70 °C |
| Operating Temperature | 32 to 104 °F / 0 to 40 °C |
| UPC | 197497515640 |
| Model | Poly CCX 500 |
| Manufacturer Part Number | 84C15AA#ABA |
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CCX 500 is the Poly product model designation. 84C15AA#ABA is the specific HP ordering code for the Open SIP CCX 500 configuration supplied with a US power adapter.
The phone supports up to 24 VoIP lines or SIP registrations. This capacity can suit users who manage multiple extensions, call appearances, shared numbers, or separate SIP service accounts from one desk endpoint.
Yes. Its two Gigabit Ethernet RJ45 ports support Power over Ethernet, allowing network connectivity and power through the Ethernet cabling. A US power supply is also included for installations without PoE switching infrastructure.
Compatible headset options include Bluetooth 4.2 for wireless operation, an RJ9 telephone port for wired headset connections, and USB-A 2.0 and USB-C 2.0 ports for compatible USB devices.
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