Fujitsu Support Pack 3-Year 9x5x4 Hour

Name: Fujitsu Support Pack 3-Year 9x5x4 Hour
Brand: HP Inc.
SKU: L25296-003

HP Inc.|

MPN: L25296-003

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Ground ShippingArrives by Friday, Nov 13

Order within 13h 37m to get it by Friday, Nov 13

Authorized Dealer — Full manufacturer warranty

Key Features

3-year service duration
9x5 service coverage
4-hour phone support response time
Technical support service type
Electronic service delivery
New releases updates included

Keep your Fujitsu FC switch environment covered with a 3-year Support Pack built for operational continuity and predictable service planning. This electronic technical service includes 9x5 coverage, 4-hour phone response, and new releases updates, giving infrastructure teams a clear support path when issues arise. For organizations running locally installed Fujitsu ETERNUS SF MA for FC Switch v8, the value is in response time and contract clarity. A defined support window helps teams align maintenance with business hours, while phone support provides a direct escalation path for troubleshooting. New releases updates help keep the supported software current without forcing ad hoc service purchases. This is the kind of support contract that fits procurement and operations alike: fixed duration, defined response, and a support scope that is easy to budget and administer. It is well suited to teams that need dependable vendor backing for storage or fabric management software without overbuying coverage they will not use.

Ideal For

Cover a production FC switch management deployment with vendor support
Extend support for locally installed Fujitsu storage management software
Budget multi-year maintenance for infrastructure operations teams
Provide phone-based escalation for service incidents during business hours

Why This Product

1Includes 4-hour phone response instead of standard business-day support
2Provides 3-year coverage for easier budget planning
3Adds new releases updates to keep the supported software current
4Designed for locally installed FC switch management environments

Service Details

Brand	Fujitsu
Product Type	Service
Service Name	Support Pack
Support Channel	Phone Support
Service Coverage	9 x 5
Service Duration	3 Year
Service Sub Type	Electronic
Service Response Time	4 Hour
Manufacturer Part Number	FSP:G-SW3OR60PRE0B

Commercial Terms

Pricing Type

Must be purchased within 90 days of the product purchase

Supported Product

Product Name	Fujitsu ETERNUS SF MA for FC Switch (v. 8)
Installation Type	Locally installed

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Frequently Asked Questions

What does the 9x5x4-hour service level mean?▾

It provides support during business hours, with a 4-hour phone response target for covered incidents.

Which software is covered?▾

It supports Fujitsu ETERNUS SF MA for FC Switch v8 in a locally installed deployment.

Is this a physical product?▾

No. It is an electronic support service, so physical dimensions do not apply.

Why is the purchase window important?▾

This support pack must be purchased within 90 days of the product purchase, so timing matters for eligibility.