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| Service Name | Platinum Maintenance - Extended Service (Renewal) |
| Service Type | Maintenance |
| Provided Support | Parts Replacement; Repair |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Sub Type | Physical |
| Service Response Time | 4 Hour |
| Service Characteristic | Parts & Labor |
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It includes on-site maintenance with parts replacement and repair support, plus parts and labor coverage for the service term.
The stated response time is 4 hours, helping reduce downtime when supported equipment needs attention.
This is an on-site service, so work is performed at the equipment location.
The service duration is 1 year.
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