HP SD 5B5C by HP Inc. | Service Support, On-site, Next Business Day

Name: HP SD 5B5C by HP Inc. | Service Support, On-site, Next Business Day
Brand: HP Inc.
SKU: 4Z4T0AA
Price: 68.90 USD
Availability: BackOrder

HP Inc.|

MPN: 4Z4T0AA

UPC: 196188548998

Available on Backorder

$68.90$99.00

Available on backorder — ships as soon as stock arrives

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Key Features

Service duration: 1 year
Service location: on-site
Service response time: next business day - parts & labor
Service main type: maintenance
Service characteristic: parts & labor
Provided support: repair and parts replacement

Protect appliance uptime with a support plan designed for operational continuity. HP SD 5B5C delivers 1 year of on-site maintenance coverage with next-business-day parts and labor response, helping reduce downtime when hardware issues interrupt production workflows. This service includes phone support, web support, web knowledge base access, new releases updates, and repair plus parts replacement coverage. That combination matters when the cost of delay is measured in missed service windows, delayed restores, or extended troubleshooting cycles. On-site delivery also keeps resolution work where the appliance lives, which is the right model for infrastructure teams managing distributed or business-critical systems. For organizations that need a clear support path and predictable service handling, this plan provides a practical layer of protection around the installed appliance base. It is suited to environments where response time, parts availability, and vendor-backed remediation are part of the operating standard.

Ideal For

Maintain Veritas appliance coverage in production data center environments
Support distributed infrastructure teams that need on-site remediation
Reduce downtime risk for systems that depend on rapid parts replacement
Extend vendor-backed maintenance for installed appliance fleets

Why This Product

1On-site response instead of remote-only support
2Next-business-day parts and labor coverage
3Includes repair and parts replacement
4Adds phone, web, and knowledge base access

Service

Brand Name	Veritas
Manufacturer	Veritas Technologies LLC
Service Name	Standard Appliance Support - Extended Service
Provided Support	Repair, Parts Replacement, New Releases Update, Web Knowledge Base Access, Web Support, Phone Support
Service Duration	1 Year
Service Location	On-site
Service Sub Type	Electronic and Physical
Service Main Type	Maintenance
Service Response Time	Next Business Day - Parts & Labor
Service Characteristic	Parts & Labor
Manufacturer Part Number	19672-M2-30

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Frequently Asked Questions

What does this service cover?▾

It provides 1-year on-site maintenance for Veritas appliances, including parts and labor, repair, parts replacement, and support access through phone, web, and knowledge base resources.

How fast is the response time?▾

The service response time is next business day for parts and labor, which helps shorten outage windows when hardware issues occur.

Is support delivered remotely or on-site?▾

Support is delivered on-site, which is useful when the appliance requires hands-on remediation or component replacement.

What kind of support resources are included?▾

The plan includes phone support, web support, web knowledge base access, new releases updates, repair, and parts replacement.