HP Inc. U22PYE HP PGWD MFP 586 USER WELLNESS SVC HP

Name: HP PGWD MFP 586 USER WELLNESS SVC HP Inc.
Brand: HP Inc.
SKU: U22PYE
Price: 321.07 USD
Availability: InStock

HP Care Pack 3 Year 24x7 Software Support for VMware VDM Connection Broker

Maintain operational continuity for management-layer software with a dedicated 3 Year HP Care Pack that provides 24 x 7 Software Phone Support and continuous updates. This service targets environments using VMware VDM Connection Broker for up to 10 VMs, giving administrators direct access to technical specialists who accelerate triage and resolution. The offering includes remote diagnosis, prioritized escalation, and software-focused guidance to keep provisioning and user sessions stable. Backed by Hewlett Packard Enterprise documentation (ref. UJ948E) and HP support channels, the service reduces unpredictable support costs and helps keep SLAs intact. Choose this Care Pack when the cost of lost productivity from session broker interruptions exceeds the investment in targeted, around-the-clock software support.

Ideal For

Support for virtual desktop connection broker in SMB VDI deployments
Round-the-clock software support for branch office session management
Rapid escalation path for production user session failures
Managed updates and troubleshooting for third-party software integrations

Why This Product

1Cover software-level incidents 24 x 7 vs limited business hours support
2Targeted VMware VDM coverage for 10 VMs vs generic software contracts
3Phone-first escalation and remote triage vs ticket-only vendors
43 Year predictable support costs vs ad-hoc hourly consulting

Professional Services

Manufacturer	Hewlett Packard Enterprise
Service Type	Care Pack Software Support
Remote Onsite	Remote
Provided Support	Software Support, Software Phone Support
Service Duration	3 Year
Product Supported	VMware VDM Connection Broker for 10 VMs
Service Main Type	Technical
Service Description	24 x 7 technical software phone support
Manufacturer Part Number	U22PYE / UJ948E

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Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

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Frequently Asked Questions

What does 24 x 7 Software Phone Support include?▾

It provides continuous phone access to HP technical specialists for software diagnosis, prioritised escalation, and guidance on fixes or workarounds for covered products.

Is the VMware VDM Connection Broker limited to 10 VMs?▾

This Care Pack is scoped for environments using VMware VDM Connection Broker for up to 10 VMs as specified; larger deployments require a different support SKU.

Can HP coordinate issues with third-party vendors?▾

Yes. HP will manage escalation and vendor coordination within the technical support process to accelerate resolution for integration issues.

How is the service delivered?▾

Service is delivered remotely via Software Phone Support and HP support channels, with case documentation and escalation tracking handled by HP support engineers.

Ideal For

Why This Product

Professional Services

Purchasing this for your business?

Frequently Asked Questions

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Ideal For

Why This Product

Professional Services

Purchasing this for your business?

Frequently Asked Questions

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HP PGWD MFP 586 USER WELLNESS SVC HP Inc.

Key Features