
| Manufacturer | Citrix Systems, Inc |
| Manufacturer Website | http://www.citrix.com |
| Manufacturer Part Number | 4060730-E5 |
| Service Characteristic | Replacement |
| Service Name | Citrix Appliance Maintenance Bronze - Extended Service |
| Service Type | Appliance Maintenance Bronze - Extended Service |
| Remote Onsite | Service Depot |
| Provided Support | Web/Email/Phone support, Knowledge Base, Replacement |
| Service Duration | 1 Month |
| Service Sub Type | Electronic; Physical |
| Service Main Type | Exchange |
| Service Response Time | 10 Business Day - Replacement |
| Compatibility | HP Latex 630W/630W-PC Series |
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No. This Bronze installation service is delivered via service depot exchange. Onsite visits are not included under this SKU.
The service provides a 10 Business Day replacement SLA via depot exchange for qualifying hardware issues.
Support is available through phone, email, and web channels, and includes access to the web knowledge base and release updates.
This installation offering provides coverage for 1 Month from the service start date to protect the initial deployment phase.

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