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Create Free Business Account| Mpn | U71F9E |
| Vendor | HP Inc. |
| Product Type | Service (co‑term) |
| Provided Support | Phone support, web KB, parts replacement, replacement |
| Service Response Time | 4 hour parts response |
| Service Type | Exchange |
| Remote Onsite | Onsite and Remote (physical and electronic) |
| Duration Hours | 720 hours (approx. 1 month) |
| Service Duration | 1 month co‑term |
| Service Location | Customer site and remote |
| Service Description | 24x7x4 hour exchange; 4 hour parts response; phone & web access |
| Certification Vendor | HP Inc. |
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Co‑term only means this service is issued to align the covered assets' warranties or support end dates to a common expiration date rather than establishing an independent multi‑year term.
The 24x7x4 hour exchange provides around‑the‑clock eligibility for exchange and replacement of covered parts with a 4 hour parts response commitment for eligible hardware.
The service includes physical (onsite) and electronic support sub‑types; replacement and parts workflows facilitate onsite replacement where applicable under the exchange process.
Yes. This one‑month co‑term is intended to bridge or align renewal dates; you can negotiate a standard multi‑month or multi‑year support contract at the aligned expiry.
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