HPE Foundation Care Exchange 5 Year service — Next Business Day depot replacement

HP 5Y PREMIUM+ ONSITE ADP DMR TRV NB

Name: HP 5Y PREMIUM+ ONSITE ADP DMR TRV NB
Brand: HP Inc.
SKU: U86A3E
Price: 725.85 USD
Availability: InStock

HP Inc.|

MPN: U86A3E

Digital Delivery

$725.85$789.00

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Authorized Dealer — Full manufacturer warranty

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Key Features

5 Year term — 9 x 5 Next Business Day replacement
Service type — Exchange (electronic and physical)
Service location — Service Depot
Support channels — Remote diagnosis, Phone, Web knowledge base
Coverage scope — Component replacement under exchange policy

Lock in long-term availability with a 5 Year HPE Foundation Care Exchange offering built for sustained production workloads. This plan provides 9 x 5 Next Business Day replacement via service depot and combines physical exchange with electronic diagnostics, phone-based troubleshooting, and knowledge-base resources. Over a five-year horizon, the service reduces operational variability by delivering consistent replacement SLAs, coordinated vendor logistics, and lifecycle notifications for new releases. Use this plan when you require multiyear predictability for hardware refresh cycles, lower on-site staffing needs, and a vendor-managed path to repair that simplifies compliance and procurement forecasting.

Ideal For

Protect decade-long platform projects with extended 5 Year hardware exchange coverage
Reduce on-site technician footprint by routing repairs through depot exchange
Ensure predictable replacement SLAs across distributed hardware fleets
Align procurement and refresh cycles with vendor-managed exchange support

Why This Product

1Longer coverage horizon than entry-level plans using a 5 Year term for lifecycle alignment
2Includes remote diagnosis and phone support versus parts-only warranties using electronic support channels
3Reduces vendor coordination overhead compared to T&M repairs using a fixed exchange workflow
4Delivers predictable replacement SLAs for multi-year deployments versus ad-hoc renewals

Vendor Info

Mpn	U86A3E
Brand	HPE
Manufacturer	Hewlett Packard Enterprise
Manufacturer Website	http://www.hpe.com
Manufacturer Part Number	HM8K2E

Support Warranty

Provided Support	Remote diagnosis, web knowledge base, updates, phone support, replacement
Service Response Time	Next Business Day - Replacement

Professional Services

Service Type	Exchange
Remote Onsite	Service Depot — 9 x 5 Next Business Day - Replacement
Service Duration	5 Year
Service Location	Service Depot
Service Description	HPE Foundation Care Exchange - 9 x 5 Next Business Day

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Documentation

Spec Sheet

160.2kb

Frequently Asked Questions

What is the difference between Foundation Care Exchange and on-site support?▾

Foundation Care Exchange uses service depot logistics and replacement shipments rather than sending a technician to your location. Choose on-site if you require technician dispatch for in-rack repairs.

How long before a replacement part ships?▾

Under the 9 x 5 Next Business Day commitment, eligible replacements are dispatched to meet a next-business-day replacement SLA during covered service hours.

Does this plan include software updates or firmware fixes?▾

The plan includes new releases updates and electronic support resources. Firmware or software changes that require on-site intervention may need a different service option.

Can I extend or convert this contract if hardware is replaced during the term?▾

Contract terms and transferability depend on asset identifiers and HPE policy. Contact HPE support or your A5 IT representative to discuss extensions or conversions.