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Create Free Business Account| Mpn | UC8Z9E |
| Category | software-services/professional-services |
| Brand Name | HP |
| Manufacturer | HP Inc. |
| Bundle Support | Care Pack Hardware Support with ADP |
| Provided Support | Accidental Damage Protection |
| Service Main Type | Technical |
| Service Type | Pickup and Return Depot Support with ADP |
| Remote Onsite | Depot (Pickup & Return) |
| Duration Hours | null Hours |
| Service Duration | 5 Years |
| Service Location | Regional depot service centers |
| Service Description | Five-year pickup-and-return repair service with ADP G2 |
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ADP G2 covers accidental damage events—such as drops and spills—subject to HP Care Pack terms, allowing depot repair or replacement under the service agreement.
HP arranges device pickup, performs depot repairs (parts and labor where covered), and returns the device to the customer; exact logistics and turnaround depend on regional service centers.
This Care Pack is intended for HP notebook-class devices. Confirm model eligibility and regional availability with HP or your reseller before purchasing.
ADP claims are processed through HP’s support channels; customers typically open a case online or via phone, and HP coordinates pickup and repair as applicable.

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