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Create Free Business Account| Product Supported | Eligible HP notebook systems |
| Support Hours | Business hours |
| Covered Period | 5 years |
| Provided Support | Onsite labor and parts |
| Service Location | Customer site |
| Service Description | Onsite notebook hardware repair, parts replacement, and service coordination |
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Coverage applies to eligible HP notebook models; confirm device eligibility and entitlement by providing serial numbers to HP Support when placing the service order.
Contact HP Support with contract details and affected device serial number; HP will triage the issue and schedule an HP-certified technician to perform onsite repair when required.
Yes. Onsite service can be delivered at employee locations if permitted by contract terms and local service availability—coordinate logistics with HP Support.
Yes. The contract includes HP-authorized parts replacement and repair labor for covered hardware faults during the 5-year period.

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