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Create Free Business Account| Product Supported | HP PCs |
| Support Hours | 9x5 |
| Covered Period | 5 Year |
| Support Channel | Onsite support, preferred remote access |
| Provided Support | Defective Media Retention |
| Service Characteristic | Labor |
| Service Location | On-site |
| Service Description | 9x5xNext Business Day repair with predictive detection alerts and preferred access |
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It provides onsite support for HP PCs with predictive detection alerts, preferred access, next business day repair, and defective media retention.
Defective media retention lets you keep failed storage media instead of returning it during replacement, which helps support internal security and disposal policies.
The service description indicates 9x5 coverage, aligned to standard business hours.
The supported product listed is HP PCs.

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