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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | HP peripheral notebooks |
| Bundle Support | DHI, DMR |
| Covered Period | 5 years |
| Provided Support | Onsite support |
| Service Characteristic | Long-term onsite coverage with media retention |
| Service Type | Onsite support |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Support package for peripheral notebooks with onsite response, DHI coverage, and defective media retention. |
| Certification Vendor | HP Inc. |
| Language Supported | English |
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It includes 5-year onsite support for HP peripheral notebooks, plus DHI and defective media retention.
It aligns support with longer device lifecycles and reduces the need to renegotiate coverage mid-deployment.
DMR helps your organization retain failed media for better control over sensitive data and disposal workflows.
It is well suited to both, but it is especially valuable where downtime, data handling, and long-term support predictability matter.

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