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Create Free Business Account| Pricing Type | Commercial |
| Product Supported | HP notebooks |
| Bundle Support | Next Business Day Onsite |
| Covered Period | 5 Years |
| Provided Support | Onsite Support |
| Service Characteristic | DMR coverage |
| Service Type | Onsite Support |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 5 Years |
| Service Location | Customer Site |
| Service Description | Next-business-day onsite support with DMR coverage for eligible HP notebooks. |
| Certification Vendor | HP Inc. |
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A technician is dispatched to the customer site on the next business day after a covered incident is logged.
DMR refers to defective media retention coverage, which is a service characteristic associated with certain support plans.
This service is intended for eligible HP notebook systems.
Onsite support reduces downtime by bringing service to the user and avoiding shipping and depot turnaround delays.

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