HPE Proactive Care 3-Year On-Site NBD Support

Reduce downtime risk with HPE Proactive Care, a 3-year support service built for environments where hardware interruptions carry real cost. This plan pairs 24x7 coverage with next-business-day on-site hardware response, giving infrastructure teams a defined path to restoration when a covered issue appears. A technical account manager adds a higher-touch support layer, helping your team move from incident to resolution with fewer handoffs and less guesswork. That matters when the system is part of a larger production stack and every hour of delay affects users, operations, or service levels. On-site service is the difference between remote troubleshooting and actual repair work at the rack. For organizations that standardize on HPE hardware and need predictable support economics, this warranty helps preserve uptime, reduce internal escalation burden, and extend the useful life of deployed equipment without overcommitting to a more expensive service tier than the environment requires.