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Create Free Business Account| Service Type | Hardware support service |
| Remote Onsite | Onsite |
| Bundle Support | Next-business-day onsite with defective media retention |
| Covered Period | 5 years |
| Duration Hours | 5 years |
| Provided Support | Hardware support |
| Service Duration | 5 years |
| Service Location | Customer site |
| Product Supported | HP PageWide Pro 779 MFP |
| Service Description | Next-business-day onsite support with defective media retention for HP PageWide Pro 779 MFP |
| Service Characteristic | Defective media retention |
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It means HP provides onsite support on the next business day after a qualifying service request is opened.
DMR allows you to retain failed components instead of returning them, which can help with security and internal handling policies.
This service is intended for the HP PageWide Pro 779 MFP.
It combines faster onsite response with DMR and a 5-year term, which is better suited to business-critical print environments.

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