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Create Free Business Account| Pricing Type | Per-device fixed-term |
| Product Supported | HP LaserJet Enterprise MFP M528 series |
| Support Hours | Business hours |
| Bundle Support | Parts and labor included |
| Covered Period | 5 years |
| Support Channel | Phone and web support with remote diagnostics |
| Provided Support | Next-business-day onsite parts and labor |
| Service Characteristic | HP-authorized technician dispatch |
| Service Location | Onsite (customer location) |
| Service Description | Next-business-day onsite repair including parts and labor with remote diagnostics and HP-authorized technician dispatch. |
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Next-business-day onsite response means that after a confirmed service incident, HP will dispatch an authorized technician to the customer location and perform parts-and-labor repair on the next business day, subject to service call verification and local availability.
Yes. All onsite repairs under this plan use genuine HP spare parts supplied and installed by HP-authorized technicians to ensure compatibility and maintain equipment reliability.
Yes. The agreement includes remote diagnostics via HP support channels to triage issues and, where possible, resolve problems before an onsite dispatch, reducing overall repair time.
This prepaid 5-year plan fixes the support term and consolidates parts and labor coverage into a single line-item, eliminating variable repair costs and simplifying procurement and budgeting for enterprise print fleets.
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