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Create Free Business Account| Bundle Support | Next-business-day support, defective media retention, proactive maintenance |
| Covered Period | 5 years |
| Provided Support | Warranty and service coverage |
| Service Characteristic | Data-retention aware support model |
| Service Type | Next-business-day support with defective media retention |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | Onsite |
| Product Supported | Hardware system |
| Service Description | Enterprise service coverage with next-business-day response and media retention |
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It means service is structured around a next-business-day response model, helping reduce the time hardware stays down.
It allows your organization to retain failed media, which supports internal data handling and compliance requirements.
The service term is 5 years, making it suitable for longer asset life and extended planning cycles.
It is a strong fit for enterprise teams that need predictable support, data control, and continuity for critical hardware.

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