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Create Free Business Account| Pricing Type | Service Pricing |
| Product Supported | Palo Alto Networks security infrastructure |
| Bundle Support | Offsite support with update service |
| Covered Period | 5 Years |
| Provided Support | Web Support |
| Service Characteristic | 24 x 7 support with 1-hour response |
| Service Type | Technical Support Service |
| Remote Onsite | Remote |
| Duration Hours | 5 Years |
| Service Duration | 5 Years |
| Service Location | Remote |
| Service Description | Offsite technical support for Palo Alto Networks security infrastructure |
| Certification Vendor | Palo Alto Networks |
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The service includes offsite technical support with web support and a 1-hour phone response target.
The service duration is 5 years.
Yes. The service is described as 24 x 7 support.
It is intended for Palo Alto Networks security infrastructure that needs long-term support, update assistance, and incident coverage.

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