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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | HP workstations |
| Bundle Support | Defective media retention |
| Covered Period | 5 years |
| Provided Support | Hardware support |
| Service Characteristic | Next-business-day onsite response |
| Service Type | Active Care hardware support |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | Onsite |
| Service Description | Next-business-day onsite hardware support with defective media retention for workstation environments. |
| Language Supported | English |
| Certification Vendor | HP Inc. |
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It provides 5 years of HP Active Care hardware support for workstations, including next-business-day onsite response and defective media retention.
No. This is a professional services hardware support offering for HP workstation environments.
Onsite response reduces repair delays by sending service to the affected location instead of requiring depot shipment.
It allows you to retain failed storage media during replacement workflows, which helps support internal data handling policies.

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