HP 5Y Active Care NBD Onsite DMR DT HW Supp

Keep critical desktop environments moving with HP Active Care support designed for organizations that cannot afford extended user downtime. This 5-year plan combines next-business-day onsite service with defective media retention, helping IT teams restore hardware issues without waiting on depot turnaround or replacement logistics. For distributed workforces and business desktops, the value is in speed and control. When a covered system fails, onsite response helps shorten the path back to service, while DMR keeps failed drives under your custody for data handling workflows that align with internal security policy. That matters when endpoint uptime affects finance, operations, engineering, or executive productivity. This support offering is a strong fit for teams standardizing on HP desktops and looking for a service tier that supports operational continuity over the full lifecycle. It is built for environments where the cost of a stalled workstation is higher than the cost of premium coverage.