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Create Free Business Account| Pricing Type | Fixed term service |
| Product Supported | HP hardware systems requiring Active Care coverage |
| Bundle Support | Parts and labor |
| Covered Period | 5 Year |
| Provided Support | Parts replacement, repair, phone support |
| Service Characteristic | Next-business-day response with DMR travel hardware support |
| Note | Service offering associated with HP Inc.; country of origin for the service SKU is not explicitly stated in source data. |
| Country | United States |
| Iso Code | US |
| Service Type | Active Care support service |
| Remote Onsite | On-site |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Description | Next-business-day on-site hardware support with DMR travel coverage |
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It provides 5-year Active Care support with next-business-day on-site response, DMR travel hardware support, parts replacement, repair, and phone support.
Yes. The service is delivered on-site, which helps reduce delays when hardware issues require physical intervention.
It is best for organizations that need predictable support coverage for HP hardware deployed in distributed, travel, or uptime-sensitive environments.
A 5-year term aligns support with longer hardware lifecycle planning and helps maintain coverage through a larger portion of the asset’s useful life.

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