HP 5-year Active Care notebook support with next-business-day parts replacement

HP 5Y Active Care NBD DMR TRV NB HW Supp

Name: HP 5Y Active Care NBD DMR TRV NB HW Supp
Brand: HP Inc.
SKU: U22XNE
Price: 517.02 USD
Availability: InStock

HP Inc.|

MPN: U22XNE

Digital Delivery

$517.02$562.00

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Authorized Dealer — Full manufacturer warranty

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Key Features

8x5 service coverage
Next Business Day parts response
Parts replacement support
Phone support included
Web knowledge base access
Exchange service main type

Keep critical notebook deployments productive with HP Active Care support designed around fast parts replacement and dependable service access. This 5-year plan delivers 8x5 coverage with next-business-day parts response, giving IT teams a clear path to restore hardware quickly when failures interrupt work. For organizations that depend on mobile endpoints, the value is in speed and predictability. Phone support and web knowledge base access help teams diagnose issues efficiently, while replacement service reduces the time hardware sits idle. The service is structured for physical and electronic support coverage, making it a practical fit for mixed notebook environments where uptime matters more than generic assistance. Compared with lower-tier coverage, this service is built to shorten recovery time and reduce operational friction. It is a strong choice for procurement teams that need a defined support window, a known response commitment, and a service model that supports business continuity across notebook fleets.

Ideal For

Supporting corporate notebook fleets used by mobile employees
Reducing downtime for field teams that depend on portable systems
Standardizing hardware support across distributed office endpoints
Maintaining business continuity for user devices with fast parts response

Why This Product

1Faster recovery than standard depot-only support
2Defined 8x5 coverage for business-hour operations
3Next-business-day parts response reduces endpoint downtime
4Better fit for notebook fleets than basic warranty coverage

Licensing

Pricing Type

Fixed term

Software General

Product Supported

HP notebook hardware

Support Warranty

Bundle Support	Active Care support
Covered Period	5 Year
Provided Support	Phone Support, Web Knowledge Base Access, Parts Replacement, Replacement, New Releases Update
Service Characteristic	Parts

Professional Services

Service Type	Service
Remote Onsite	Onsite
Duration Hours	0 hours
Service Duration	5 Year
Service Description	8x5xNext Business Day parts replacement support for notebook hardware

Platform Compatibility

Language Supported

English

Professional Services Extra

Certification Vendor

HP Inc.

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Frequently Asked Questions

What does this support plan cover?▾

It covers notebook hardware support with 8x5 service, next-business-day parts response, phone support, and web knowledge base access.

Is this a long-term service?▾

Yes. The service duration is 5 years, making it suitable for planned notebook lifecycle coverage.

How quickly are parts replaced?▾

The service response time is next business day for parts, helping reduce device downtime.

Who is this best for?▾

It is best for IT teams managing HP notebook fleets that need predictable support and fast hardware recovery.