HP 5-year 24x7 onsite workstation support service with 4-hour response and DMR coverage

HP 5Y 4HR 24X7 ONSITE/DMR WS ONLY SVC

Name: HP 5Y 4HR 24X7 ONSITE/DMR WS ONLY SVC
Brand: HP Inc.
SKU: UL844E
Price: 533.58 USD
Availability: InStock

HP Inc.|

MPN: UL844E

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$533.58$580.00

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Key Features

5-year service duration
24x7 onsite support coverage
4-hour response target
DMR support included
Workstation-only service coverage
HP Inc. service offering

Keep workstation disruptions from becoming business interruptions with five years of HP support designed for around-the-clock operations. This service combines 24x7 coverage, onsite response with a 4-hour target, and DMR support to speed recovery when a workstation fails. For teams that depend on stable endpoints for daily productivity, the value is not just repair access — it is faster restoration, fewer stalled users, and a clearer support path when hardware issues surface. HP’s onsite model is well suited to organizations that cannot afford extended shipping cycles or ad hoc troubleshooting. DMR support adds another layer of operational control by reducing the time spent waiting on replacement handling. The result is a service tier that fits higher-value workstation deployments where continuity matters more than lowest-cost coverage. For procurement teams, the five-year term also simplifies lifecycle planning and aligns support with the useful life of the hardware.

Ideal For

Supporting executive or engineering workstations that must stay online
Covering distributed office endpoints where onsite repair is preferred
Extending protection for high-value workstation deployments
Reducing recovery time for user-facing systems with limited tolerance for downtime

Why This Product

1Faster recovery than depot-only support
2Better uptime protection than standard business-hours coverage
3More predictable lifecycle planning with a 5-year term
4Higher service continuity for workstation-only deployments

Licensing

Pricing Type

Service contract

Software General

Product Supported

Workstations

Support Warranty

Bundle Support	DMR
Covered Period	5 years
Provided Support	Onsite support
Service Characteristic	24x7 with 4-hour response target

Professional Services

Service Type	Onsite support with DMR
Remote Onsite	Onsite
Duration Hours	43,800 hours
Service Duration	5 years
Service Location	Onsite
Service Description	24x7 HP support for workstation-only environments with a 4-hour onsite response target and DMR coverage.
Certification Vendor	HP Inc.

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Frequently Asked Questions

What does the 4-hour response target mean?▾

It indicates the service is structured for a 4-hour onsite response target, helping reduce the time a failed workstation remains unavailable.

Is this service for servers or workstations?▾

This service is workstation-only, so it is intended for workstation environments rather than server platforms.

What is DMR coverage?▾

DMR refers to defective media retention, which helps organizations retain control over failed components during replacement workflows.

How long does the service last?▾

The coverage term is 5 years.