HP five-year onsite notebook support with accidental damage protection and defective media retention

HP 5 Year NBD Onsite ADP DMR Support

Name: HP 5 Year NBD Onsite ADP DMR Support
Brand: HP Inc.
SKU: UA6C1E
Price: 794.85 USD
Availability: InStock

HP Inc.|

MPN: UA6C1E

Digital Delivery

$794.85$864.00

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Authorized Dealer — Full manufacturer warranty

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Key Features

5-year service duration
Next-business-day onsite response
Accidental damage protection included
Defective media retention included
Hardware support for notebook systems
Enterprise service coverage

Maintain uptime and control support costs across business-critical notebook fleets with HP’s five-year next-business-day onsite service. This plan combines onsite response with accidental damage protection and defective media retention, helping IT teams resolve hardware issues faster while preserving failed drives or media for internal security workflows. For organizations that depend on mobile endpoints, the value is in the service depth: onsite repair reduces shipping delays, accidental damage coverage addresses common field failures, and defective media retention supports data handling policies without surrendering failed storage components. The five-year term also aligns support coverage with longer refresh cycles, making it easier to standardize protection across deployed assets. Choose this service when downtime, data handling, and repair logistics carry real business cost. It is designed for teams that need predictable response, stronger incident coverage, and a cleaner path from failure to restoration.

Ideal For

Support executive and mobile workforce notebooks with onsite repair coverage
Protect field-deployed laptops from accidental damage during daily use
Maintain data handling control when failed media must remain in-house
Standardize extended support across a multi-year notebook refresh cycle

Why This Product

1Includes onsite response instead of mail-in repair
2Adds accidental damage protection for common field incidents
3Retains defective media for internal data handling control
4Covers a full 5-year support term for longer asset life

Licensing

Pricing Type

Fixed term

Software General

Product Supported

HP notebook hardware

Support Warranty

Bundle Support	Accidental damage protection and defective media retention
Covered Period	5 years
Provided Support	Repair
Service Characteristic	Next-business-day onsite response

Professional Services

Service Type	Service/Support
Remote Onsite	Onsite
Duration Hours	0 hours
Service Duration	5 years
Service Location	Customer site
Service Description	Next-business-day onsite hardware support with accidental damage protection and defective media retention
Certification Vendor	HP Inc.

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Frequently Asked Questions

What does next-business-day onsite response mean?▾

A technician is dispatched to the customer site on the next business day after a qualifying support case is opened.

What is accidental damage protection used for?▾

It covers certain non-warranty incidents such as drops or spills, helping reduce repair costs for mobile devices.

Why is defective media retention important?▾

It allows the organization to keep failed storage media instead of returning it, which supports internal data security policies.

What type of hardware is supported?▾

This service is intended for HP notebook hardware covered under the service entitlement.