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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | HP notebooks |
| Bundle Support | Defective media retention |
| Covered Period | 4 years |
| Provided Support | Onsite support |
| Service Characteristic | Data-sensitive support for mobile endpoints |
| Service Type | Onsite protection with defective media retention coverage |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 4 years |
| Service Location | Customer site |
| Service Description | Service coverage for supported HP notebooks with onsite response and defective media retention support. |
| Certification Vendor | HP Inc. |
| Language Supported | English |
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DMR stands for defective media retention, which allows organizations to retain failed storage media according to their internal policy.
This service is intended for supported HP notebooks.
The coverage term is 4 years.
It helps maintain control over failed drives and supports internal data handling requirements during hardware replacement.

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