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Create Free Business Account| Pricing Type | Commercial |
| Product Supported | HP notebooks |
| Bundle Support | Defective media retention |
| Covered Period | 4 years |
| Provided Support | Onsite support |
| Service Characteristic | Next-business-day response |
| Service Type | Hardware support service |
| Remote Onsite | Onsite |
| Service Duration | 4 years |
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It is intended for HP notebooks only.
A technician is dispatched to the customer site on the next business day after a covered issue is reported.
It helps organizations retain failed media or parts under their own handling policies instead of sending everything offsite.
The service term is 4 years.

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