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Create Free Business Account| Product Supported | HP hardware |
| Support Hours | Business days |
| Covered Period | 4 years |
| Support Channel | Onsite |
| Provided Support | Next business day onsite response with defective media retention |
| Service Characteristic | Defective media retention |
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After a qualifying support incident is reported, service is dispatched to the customer site on the next business day.
It allows the customer to keep failed media or storage components instead of returning them, which helps support data-handling requirements.
Coverage lasts for 4 years.
It is well suited for organizations that need predictable onsite repair timing and tighter control over failed components.

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