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Create Free Business Account| Covered Period | 4 Years |
| Provided Support | Parts and Labor |
| Service Characteristic | SLA-driven prioritized dispatch; remote diagnostics |
| Service Type | Managed Service |
| Remote Onsite | Next-Business-Day on-site with remote diagnostics |
| Duration Hours | N/A |
| Service Duration | 4 Years |
| Service Location | On-site (customer locations) with remote monitoring |
| Service Description | On-site NBD response + remote diagnostics; parts & labor coverage for E87660 MFP |
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NBD indicates next-business-day on-site response for eligible hardware faults. HP dispatches a field technician and provides covered parts and labor to restore service at the covered location.
The service combines remote diagnostics with on-site repairs. Remote monitoring accelerates fault triage and helps HP prioritize dispatch to reduce mean time to repair.
Transferability depends on HP contractual terms and device eligibility. Contact your HP account manager or reseller to review assignment and relocation options for the covered E87660 devices.
Parts and labor coverage includes replacement of failed hardware components and the onsite labor required to install those parts. Consumables such as toner may be excluded unless specified elsewhere in your procurement.

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