HP 4-year next-business-day managed service for Color LaserJet E87640 MFP — parts and labor coverage

HP 4Y NBD W/DMR CLJ E87640 MFP Managed Service

Name: HP 4Y NBD W/DMR CLJ E87640 MFP Managed Service
Brand: HP Inc.
SKU: UA7A9E
Price: 1855.57 USD
Availability: InStock

HP Inc.|

MPN: UA7A9E

Digital Delivery

$1,855.57$2,017.00

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Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

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Key Features

Next-Business-Day on-site parts replacement
4 Years service term for HP Color LaserJet E87640 MFP
Remote device diagnostics and triage
Parts and labor coverage for covered failures
Service delivered by HP-certified technicians
SLA-prioritized response

Preserve document workflow performance with a four-year managed service designed for the HP Color LaserJet E87640 MFP. This offering delivers next-business-day onsite response coupled with remote diagnostics to shrink repair windows and reduce administrative effort. HP-certified technicians perform hardware repairs and supply covered parts, while proactive remote triage helps prioritize dispatches and limit cascading outages. For IT directors and procurement teams, the contract simplifies vendor management and financial planning: one agreement captures parts, labor and priority response for the specified E87640 MFP fleet. Use the service to ensure consistent print availability across regional offices, enforce SLAs, and minimize productivity loss tied to device failures.

Ideal For

Regional print deployment for sales and marketing collateral production
Campus and branch office fleets requiring uniform SLA enforcement
High-availability finance printing environments
Outsourced IT programs needing single-vendor support accountability

Why This Product

1Offers HP-origin parts and certified technicians versus aftermarket service providers
2Includes remote diagnostics to shorten detection and resolution time compared with depot-only plans
3Fixed 4-year term reduces renewal friction compared with annual ad-hoc agreements
4NBD prioritized dispatch lowers operational risk relative to extended-response tiers

Support Warranty

Covered Period	4 Years
Provided Support	Parts and Labor
Service Characteristic	SLA-prioritized dispatch with remote diagnostics

Professional Services

Service Type	Managed Service
Remote Onsite	Next-Business-Day on-site with remote diagnostics
Duration Hours	N/A
Service Duration	4 Years
Service Location	On-site (customer locations) with remote monitoring
Service Description	NBD on-site response + remote diagnostics; parts & labor coverage for E87640 MFP

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Frequently Asked Questions

Is consumable replacement included in this service?▾

Consumables such as toner and imaging drums are typically excluded unless specifically listed in your procurement. This contract covers parts and labor for eligible hardware failures; confirm consumable coverage with your HP sales representative.

How does remote diagnostics integrate with on-site repair?▾

Remote diagnostics accelerate fault isolation and help HP prioritize dispatch. When remote triage confirms an on-site repair is required, HP will schedule next-business-day on-site service and bring identified replacement parts where appropriate.

Can response times be escalated beyond next-business-day?▾

Escalated response levels depend on available HP service tiers and contractual amendments. Contact HP or your reseller to request faster SLAs or on-call options if your deployment requires it.

Who manages parts logistics for on-site repairs?▾

HP coordinates parts logistics and supplies HP-certified replacement components as part of the parts and labor coverage included in this managed service.