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Create Free Business Account| Pricing Type | Fixed term |
| Service Type | Managed support |
| Remote Onsite | Onsite |
| Bundle Support | Defective media retention |
| Covered Period | 4 years |
| Duration Hours | N/A |
| Provided Support | Warranty support |
| Service Duration | 4 years |
| Service Location | Onsite |
| Product Supported | HP Color LaserJet E60065, HP Color LaserJet E60165 |
| Language Supported | English |
| Service Description | Next-business-day support with defective media retention for eligible HP Color LaserJet E60065 and E60165 devices. |
| Certification Vendor | HP Inc. |
| Service Characteristic | Next-business-day response |
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This service is intended for HP Color LaserJet E60065 and E60165 devices.
It means service response is scheduled for the next business day after a covered issue is reported, helping reduce operational disruption.
Defective media retention allows you to keep failed components instead of returning them, which can help with internal control and compliance requirements.
Coverage lasts for 4 years.

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