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Create Free Business Account| Product Supported | HP notebook PCs |
| Support Hours | Next business day |
| Covered Period | 4 years |
| Support Channel | Onsite |
| Provided Support | Onsite support with Active Care |
| Service Characteristic | Onsite hardware service |
| Service Description | Warranty and support service for HP notebook hardware |
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If a covered issue is confirmed, HP dispatches service to the customer site on the next business day, reducing repair delays versus mail-in support.
Active Care is HP's enhanced support experience designed to streamline case handling and help IT resolve notebook issues more efficiently.
This service is intended for HP notebook PCs. Exact eligibility depends on the device and service entitlement.
Onsite support reduces downtime by bringing service to the user, which is valuable for premium notebooks and teams that cannot wait for depot turnaround.

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