HP CarePack UL847E 4-year next-business-day onsite notebook service packaging and label

HP UL847E 4Y NBD Onsite Notebook Service

Name: HP UL847E 4Y NBD Onsite Notebook Service
Brand: HP Inc.
SKU: UL847E
Price: 466.42 USD
Availability: InStock

HP Inc.|

MPN: UL847E

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$466.42$507.00

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Key Features

Service term: 4 years
Response time: next-business-day onsite
Coverage scope: notebook-only devices
Includes: Accidental Damage Protection (ADP)
Includes: Depot/return repair (DMR) workflows
Entitlement model: CarePack part UL847E

Ensure predictable uptime for notebook fleets with a four-year HP CarePack (UL847E) that provides next-business-day onsite response plus ADP and DMR coverage scoped to notebook hardware. Designed for infrastructure teams who need fast repair and defined escalation paths, this service reduces mean time to repair by sending certified technicians to the site the next business day. ADP (Accidental Damage Protection) preserves device availability after user-caused incidents; DMR (Depot/Return repair) provides replacement workflows where depot processing is required. The notebook-only scope keeps support focused on portable endpoints, simplifying entitlement and parts logistics. Purchase this CarePack when device continuity, predictable maintenance costs, and on-premise technician dispatch are priorities — a practical, procurement-friendly alternative to cheaper warranty extensions that lack ADP or guaranteed onsite response.

Ideal For

Support corporate laptop fleets requiring guaranteed onsite response
Protect have-to-have notebooks used by remote employees with ADP
Standardize warranty and accidental-damage handling for IT procurement
Reduce logistic overhead by scoping repairs to notebook hardware only

Why This Product

1Provides ADP and DMR in a single CarePack where many cheap warranties exclude accidental-damage handling
2Guaranteed next-business-day onsite response reduces on-call logistics versus depot-only plans
3Notebook-only scope focuses entitlement and parts management compared with mixed-device contracts
4Four-year fixed-term pricing avoids annual renewal volatility that inflates TCO

Ordering

Mpn	UL847E
Vendor	HP Inc.

Software General

Product Supported

Notebooks (laptop hardware only)

Support Warranty

Covered Period	4 years
Provided Support	Hardware repair and replacement; accidental damage handling

Professional Services

Service Type	Onsite hardware support with ADP and DMR
Remote Onsite	Onsite (next-business-day)
Service Duration	4 years
Service Location	Global/regional (subject to local availability)
Service Description	Next-business-day onsite technician dispatch; ADP and DMR included

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Frequently Asked Questions

What does ADP cover under this CarePack?▾

ADP provides coverage for common accidental damage scenarios (such as drops, spills, and cracks) for notebook hardware within the CarePack term; specific exclusions and claim processes follow HP’s ADP policy for UL847E.

Is onsite response guaranteed every business day?▾

This CarePack specifies next-business-day onsite response where local service partners are available; response times are subject to regional service availability and on‑site access conditions.

Does this service include software support or data recovery?▾

No. UL847E covers hardware repair, ADP handling and depot workflows for notebook hardware. Software troubleshooting and data recovery are not included unless separately contracted.

Can I transfer the CarePack to a replacement notebook?▾

Transferability depends on HP’s regional transfer policies and the replacement device remaining within the supported notebook model family; contact HP support to confirm transfer eligibility.