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Create Free Business Account| Service Type | Hardware support service |
| Remote Onsite | Onsite |
| Bundle Support | Next-business-day onsite with defective media retention |
| Covered Period | 4 years |
| Duration Hours | 4 years |
| Provided Support | Hardware support |
| Service Duration | 4 years |
| Service Location | Customer site |
| Product Supported | HP DesignJet scanner hardware |
| Service Description | Next-business-day onsite support with defective media retention for HP DesignJet scanner hardware |
| Service Characteristic | Defective media retention |
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It provides next-business-day onsite hardware support with defective media retention for HP DesignJet scanner hardware.
It lets your team retain failed components, which can support security, compliance, and internal handling requirements.
Support is delivered onsite at the customer site.
A 4-year term gives procurement a defined support window and helps align service coverage with the device lifecycle.

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