HP 4-year Active Care next business day onsite support for notebook hardware

HP 4Y Active Care NBD Onsite NB HW Supp

Name: HP 4Y Active Care NBD Onsite NB HW Supp
Brand: HP Inc.
SKU: U18KVE
Price: 271.39 USD
Availability: InStock

HP Inc.|

MPN: U18KVE

Digital Delivery

$271.39$295.00

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Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

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Key Features

4-year service duration
Next business day onsite response
Parts and labor coverage
Remote diagnosis support
Phone support with 2-hour response time
Parts replacement service

Protect notebook deployments with HP 4-Year Active Care Next Business Day Onsite Hardware Support. Built for organizations that depend on user endpoints every day, this service adds structured maintenance coverage with onsite repair, parts replacement, and remote diagnosis to help restore service quickly when issues occur. For IT teams, the value is operational control. Next-business-day onsite response helps limit disruption, while phone support and remote diagnosis give technicians a faster path to triage and resolution. The result is a service model that supports uptime without forcing your team to absorb every hardware event internally. This plan is well suited to business notebook environments where device availability affects productivity, service consistency matters, and support costs need to stay predictable over a multi-year lifecycle. It is a stronger fit than basic break-fix coverage when the cost of downtime exceeds the cost of planned service.

Ideal For

Supporting corporate notebook fleets across office locations
Reducing endpoint downtime for mobile workers
Maintaining service levels for business-critical laptop users
Standardizing hardware support across managed notebook deployments

Why This Product

1Includes onsite next-business-day response instead of depot-only service
2Covers parts and labor for more complete repair handling
3Adds remote diagnosis to shorten time to resolution
4Better suited to business notebook fleets than basic warranty coverage

Licensing

Pricing Type

Service

Software General

Product Supported

Notebook hardware

Support Warranty

Bundle Support	Parts & labor
Covered Period	4 years
Provided Support	Defective media retention, remote diagnosis, web knowledge base access, new releases update, phone support, repair, parts replacement
Service Characteristic	Parts & labor

Professional Services

Service Type	Hardware maintenance
Remote Onsite	On-site
Duration Hours	0 hours
Service Duration	4 years
Service Location	On-site
Service Description	9 x 5 x next business day onsite notebook hardware support

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Frequently Asked Questions

What type of devices does this service support?▾

It is intended for notebook hardware support.

How long does coverage last?▾

Coverage lasts for 4 years.

Is support onsite?▾

Yes. The service includes onsite support with next-business-day response.

What support methods are included?▾

Included support covers remote diagnosis, phone support, repair, parts replacement, web knowledge base access, new releases updates, and defective media retention.