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Create Free Business Account| Pricing Type | Term service |
| Product Supported | HP notebook hardware |
| Bundle Support | Active Care with ADP and DMR |
| Covered Period | 4 years |
| Provided Support | Onsite support |
| Service Characteristic | Next-business-day response with accidental damage protection and defective media retention |
| Service Type | Hardware support service |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 4 years |
| Service Location | Onsite |
| Service Description | HP Active Care support with next-business-day response, accidental damage protection, and defective media retention |
| Certification Vendor | HP |
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It is an HP hardware support service for notebooks, with onsite coverage and next-business-day response.
ADP stands for accidental damage protection, which helps cover common mishaps that standard warranties may exclude.
Defective media retention allows the customer to retain failed storage media rather than return it during service processing.
It is well suited for mobile workers, executives, and field teams that rely on notebooks outside a fixed office.

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