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Create Free Business Account| Pricing Type | Service bundle |
| Response Time | 4 hours |
| Product Supported | HP workstation systems |
| Support Hours | 24x7 |
| Covered Period | 4 years |
| Support Channel | Onsite |
| Provided Support | Onsite DMR workstation support |
| Service Characteristic | Defective media retention |
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It indicates 4-hour onsite service availability with 24x7 support coverage, so help is available outside standard business hours.
DMR stands for defective media retention, which allows the customer to retain failed media under the service terms.
The source data identifies HP workstation systems as the supported product category.
It combines long-term coverage, faster onsite response, and DMR terms, which are valuable for environments where downtime and data handling matter.

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