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Create Free Business Account| Product Supported | HP Hardware |
| Bundle Support | Defective Media Retention |
| Covered Period | 4 Years |
| Provided Support | On-site Support |
| Service Characteristic | Next Business Day Response |
| Service Type | Hardware Support |
| Remote Onsite | On-site |
| Service Duration | 4 Years |
| Service Location | Customer Site |
| Service Description | Next Business Day Onsite Hardware Support with Defective Media Retention |
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If a covered hardware issue is reported and qualifies for service, support is dispatched to the customer site on the next business day.
It allows you to retain failed storage media or other covered components instead of returning them during service replacement.
The service term is 4 years.
The service is intended for eligible HP hardware covered under the support agreement.

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