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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | Citrix appliance environments |
| Bundle Support | Gold Maintenance - Upgrade |
| Covered Period | 1 month |
| Provided Support | Diagnosis, debugging, software update, software upgrade, replacement |
| Service Characteristic | Technical service for electronic and physical appliance support |
| Service Type | Technical maintenance |
| Remote Onsite | Remote and onsite |
| Duration Hours | 720 hours |
| Service Duration | 1 month |
| Service Location | Customer site |
| Service Description | Citrix Gold Maintenance - Upgrade with diagnosis, debugging, software updates, software upgrades, and replacement support |
| Certification Vendor | Citrix |
| Language Supported | English |
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It includes diagnosis, debugging, software updates, software upgrades, and replacement support for Citrix appliance environments.
No. It covers both electronic and physical service sub types, so it supports appliance environments more broadly.
The service duration is 1 month, making it suitable for short-term coverage needs.
It is most useful when you need fast vendor-backed support to diagnose issues, restore service, and keep appliances current.

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